Privacy Policy

1. Data We Collect

We collect minimal data necessary to provide our service:

• Account Data: Telegram ID, username (for authentication)
• Payment Data: Transaction information (amount, date, status)
• Service Data: Subscription type, expiration date
• Technical Data: Connection timestamps (for billing purposes only)

2. What We DON'T Collect

• Websites you visit
• Your browsing history
• Downloaded files or content
• DNS queries
• Your real IP address when using VPN
• Any internet activity or traffic content

3. Legal Basis for Processing (GDPR)

We process your data based on:

• Contract Performance: To provide the VPN service you purchased
• Legitimate Interest: For service improvement and fraud prevention
• Consent: For marketing communications (optional)

4. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Export your data
• Withdraw consent at any time
• Lodge a complaint with supervisory authority

5. Data Sharing

We only share data with:

• Payment Processors: For processing your subscription payments
• Legal Authorities: Only when required by law (limited to non-activity data)

We NEVER sell or share your data for marketing purposes.

6. Data Protection Officer (DPO)

For privacy-related questions or to exercise your rights, contact our DPO:

• Email: privacy@valdevpn.com
• Telegram Bot: @ValdeVPNbot (use /privacy command)